Niche Treasures, Embracing the Finesse of Life

0
×

Login

Company Name: Dancheng Jiangyiyan Trading Co., Ltd.
Company Address: No. 347, East Section of Xinhua Road, Mingnan Street, Dancheng County, Zhoukou City, Henan Province
Legal Representative: Jiang Yiyan
Unified Social Credit Code: 91411625MAK4WPM931
Email: service@mail.qqsstt.top

Shipping and Delivery Policy

Thank you for choosing our niche department store products. To ensure a smooth shopping experience, we have outlined our shipping and delivery policies in detail below. Please review them carefully.

I. Free Shipping Coverage

We offer free shipping on all products within the contiguous 48 states of the United States. The following areas are currently not included in the free shipping coverage, and we do not provide delivery services to: Alaska, Hawaii, U.S. Territories, APO/FPO addresses, and P.O. Boxes.

II. Shipping Methods

We partner with UPS, FedEx, and USPS to provide delivery services. All orders within the contiguous 48 states enjoy free shipping. Please ensure that the shipping address provided is correct and complete (not a P.O. Box). If the package cannot be delivered due to an incorrect or incomplete address, resulting in the need for re-delivery, any additional shipping costs will be borne by you. After your order is shipped, we will send you a tracking number via email (service@mail.qqsstt.top) immediately, allowing you to track the package’s real-time status and estimated delivery time.

III. Delivery Time and Order Modifications

  • Shipping Time: Orders with sufficient stock will be dispatched within 1-2 business days after being placed (excluding weekends and U.S. public holidays; shipping time may be extended accordingly).
  • Delivery Time: Packages usually arrive 5-7 business days after shipment. Actual delivery times may vary slightly due to factors such as carrier capacity, weather, and location.
  • Order Modifications: Within 12 hours of placing an order, you can contact our customer service team to request edits or modifications to your order information (such as shipping address, product quantity, etc.). After 12 hours, the order will enter the fulfillment process and cannot be modified.

    • IV. Package Receipt Service

    Packages are delivered using a no-contact method by default, without requiring recipient signature confirmation. If you would like to add signature confirmation service, please contact our customer service team within 24 hours of placing your order. We will assist you with arranging FedEx signature service, and any related service fees will be at your expense.

    V. Customer Service Contact Information

    If you have any questions regarding shipping, delivery, or your order, please contact us via:

    Customer Service Email: service@mail.qqsstt.top

    Working Hours: Monday to Friday, 9 AM to 6 PM (UTC+8:00). We will respond to your inquiries as soon as possible during working hours.

    Note: Our product range includes home décor items (decorative baskets, decorative bottles, decorative candles), small fitness equipment (under-desk pedal exercisers, ab rollers), creative daily necessities (coasters, bottle openers), and storage items (hanging bags, storage baskets, jewelry boxes). All products adhere to the above shipping and delivery policy.